Frequently asked questions

What is Rhem?

Rhem is an AI health robot for the home, built by Rhem Labs. It combines voice AI, wellness tracking, medication and routine reminders, fall detection, SOS alerts, and family connection in one calm device. Rhem is designed to help older adults feel more supported at home while keeping family caregivers informed through a companion app.

Is Rhem a medical device?

Rhem is a consumer wellness and safety companion, not a certified medical device. Its sensors and measurements are intended for general wellness awareness and family peace of mind, not to diagnose, treat, cure, or prevent any condition. Always consult a qualified healthcare professional for medical decisions, and call emergency services directly in an emergency.

What can Rhem track?

Rhem supports everyday wellness check-ins including blood pressure, heart rate, blood oxygen (SpO₂), and body temperature, alongside daily routines and reminders. Captured readings can be shared with family through the companion app so loved ones can stay aware of trends over time. Specific available measurements may evolve as the product reaches production.

How does Rhem's fall detection work?

Rhem uses millimeter-wave radar sensing to monitor for fall events continuously, without recording video for that function. When a likely fall is detected, Rhem can check in by voice and trigger an SOS alert to designated family members or contacts through the companion app, helping a household respond quickly when it matters most.

Who is Rhem for?

Rhem is built primarily for older adults who want to stay independent at home, and for the family caregivers who support them. It also fits busy households that want hands-free wellness check-ins and reminders. The experience is voice-first and designed to be approachable for people who are not comfortable with complex technology.

How much does Rhem cost?

Rhem's expected launch price is $1,099. During early access you can reserve Rhem for $599 by placing a fully refundable $1 deposit, which also locks in a $100 coupon that applies when Rhem goes live on Kickstarter. The $1 deposit is a reservation and is refundable; it is not the price of the device.

What happens during an SOS alert?

When an SOS is triggered — manually or by fall detection — Rhem can attempt a voice check-in and notify the family members and contacts configured in the companion app. This keeps the people who care about a loved one informed so they can follow up or arrange help. For life-threatening emergencies, always contact local emergency services.

Does Rhem need Wi-Fi?

Rhem runs core AI on-device for responsive, private interaction, and uses an internet connection for family app syncing, alerts, and updates. A reliable home Wi-Fi connection is recommended so reminders, wellness sharing, and SOS notifications reach family members promptly. Full connectivity details will be confirmed closer to launch.

How does the $1 deposit and Kickstarter work?

Place a refundable $1 deposit today to join the VIP early-access list and lock in a $100 coupon. When Rhem launches on Kickstarter, you'll get first notice and can complete your order at the $599 early price. The deposit is fully refundable if you decide not to proceed.

When will Rhem ship?

Rhem is launching on Kickstarter, and estimated shipping windows will be confirmed when the campaign goes live. Joining the early-access list is the best way to receive first notice of launch timing, fulfillment estimates, and limited early-bird pricing as details are finalized.

Rhem is a consumer wellness and safety companion, not a certified medical device. It is not intended to diagnose, treat, cure, or prevent any disease. Always consult a qualified healthcare professional for medical advice and contact local emergency services in an emergency.